Powell has maintained its longevity and stability in the valve industry by providing the highest quality products with cutting-edge design features, at competitive prices with excellent service, on-time deliveries and flexibility. Quality engineered products is a foundation. As Randy Cowart – Chairman, CEO & President explains “No Quality = No Sales. No Sales = No Jobs”. As a privately-held, family owned corporation, Powell can continue to build on their legacy of quality, innovation and family-style company culture.
“We have integrity in everything we do. We may be a smaller company, but we have big-company resources, opportunities, possibilities, and capabilities. It allows us to be nimble and be proactive versus reactive. If you are too trenched in, then you are forced to be reactive. By being flexible, nimble, and quick, we can get ahead in meeting our customers’ needs which is our core focus,” Brandy explained.
The flexibility and speed to move with their customer and industry needs are attributes which have served them well in the past, the present, and will continue in the future.
We are family, the Powell company culture
Customer First, Positive Energy, Teamwork, Performance, Quality, Adaptability & Flexibility and Integrity are the cornerstones of the company culture. As a family-owned business, Powell greatly values their employees, and through them, they can extend the family environment to their customers and their supply chain.
“The family environment has been instilled in the company and our employees for a very long time – my father, Randy Cowart, is only the ninth Chairman, CEO & President of the company. Having nine presidents in 174 years is pretty unique – we have competitors who have had that many presidents in the last several years.
The stability, integrity and family values held throughout the company means that our employees have a lot of pride in their work,” said Brandy.
Every Powell employee, from the front door to the shipping dock, is an entrepreneur and every daily task performed touches a customer. That belief, and culture, is evident from the CEO all the way throughout the organization. Powell’s longevity and sustainability stem from the company’s strong culture, and ability to take risks. Their financial strength and stability allow the company to react to customer’s needs swiftly. The company leadership executes plans and strategic objectives to service the customer and grow their market share.
Powell has been employing their strong company culture and employee commitment through their recent investments in further defining their project management groups and ensuring greater involvement from the staff at all levels. The company has put several proactive communication tools in place throughout the capital project supply chain. Their goal is to make that project management process more transparent for the manufacturer, distributor, EPC and the end-user. Their Proactive Order Management and Milestone Reporting deliver accurate real-time information that assists with keeping capital projects on time and budget.
The company recognizes that the fast digital availability of product information is essential to their customers and to keep at the forefront of digitalization. With their customers’ needs in mind, Powell has made several updates to their website to ensure a superior visitor experience both from desktop and mobile devices. As such, Powell Valves’ website won a Gold Award in the Manufacturing Website Category in the 2019 AVA Digital Awards and is continuously upgrading their site with additional enhancements.